Privacy Policy

Flooda (“we”, “us”, or “our”) is a division of Elevateo Co. We operate the website flooda.co and provide the Flooda Business Operating System, custom SaaS platform development, CRM, project management, AI assistance, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following types of information:

• Contact information — your name, email address, phone number, and company name when you submit a contact or enquiry form.
• Business information — details about your business you choose to share when discussing your requirements with us.
• Communication records — correspondence you send to us, including emails and messages submitted via our website.
• Usage data — standard web analytics data such as pages visited, time on site, browser type, and referring URL, collected via analytics tools.

We do not collect sensitive personal data (such as health, financial account credentials, or government ID numbers) through our public website.

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Communicate with you about your project, proposals, or account.
• Send relevant updates or information about Flooda services, where you have consented to receive them.
• Improve our website, user experience, and service offerings.
• Comply with legal obligations and resolve disputes.

We will not sell, trade, or rent your personal information to third parties for their own marketing purposes.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small data files stored on your device.

You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site. We do not use cookies to track you across third-party websites.

We use a limited number of trusted third-party services to operate our website and communications:

• Resend — used to deliver email notifications from our contact form. Your submitted form data is transmitted to Resend solely for the purpose of delivering your message to us.
• Analytics — we may use web analytics tools (such as Vercel Analytics or Google Analytics) to understand how visitors use our site. This data is aggregated and not used to personally identify you.

We do not share your personal information with third parties for advertising or profiling purposes.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure transmission protocols (HTTPS), access controls, and use of reputable third-party infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have rights under applicable data protection law (including GDPR where applicable) regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct any inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Portability — request a portable copy of your data in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at team@flooda.co. We will respond within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us: